The hospitality and tourism industry is known for its culturally diverse workplaces and companies. However, research has shown a lack of proper training for industry managers and employees to overcome the many challenges of communication in intercultural settings.
Project Aims
InterCultural Hotel project is going to develop a new, innovative intercultural training framework for the hospitality sector that would fit the actual needs of the hospitality professionals. The new intercultural training will be developed to prepare them for surprises that can arise in an intercultural situation and make sure they obtain intercultural awareness.
